Still have questions?
Things people ask.
Are these LEGO-compatible?
Yes. Every brick uses the standard LEGO spec. You can mix Rova kits with what you already own, swap parts between Rova kits, and customize freely.
How does shipping work?
Free worldwide tracked shipping on every order. Most kits arrive in 5–11 days depending on your location.
What if my kit arrives missing a piece?
We'll send the replacement free of charge. Email us with your order number and the part you're missing. Replacement parts cover kits that arrive incomplete — they aren't for pieces lost during or after the build.
How long does a build take?
Most kits run 300–400 pieces and take around 2 hours. Scan the QR code in the box to access the full step-by-step digital instructions on any device.
Can I return a kit?
Yes — 30-day returns on unopened kits. If something's wrong with what you received, reach out and we'll make it right.
What scale are the models?
Most Rova kits are 1:24 scale — roughly seven to eight inches long. The exact scale is listed on each product page.
Do you offer gift wrapping or gift cards?
Digital gift cards are available — choose any denomination and they arrive by email. Physical gift wrapping is not currently offered.
Can I cancel or change my order?
Yes — within 1 hour of placing the order. Email us with your order number and we'll handle it. After 1 hour, orders go into the fulfillment queue and we can't intercept.